Marketplaces

Graham’s Natural

Graham’s Natural, an Australian skincare brand specialising in natural and effective solutions for common skin conditions, sought to expand its international footprint beyond its domestic market.

Objective

The brand had established a strong reputation in Australia but needed expertise in scaling into key global digital marketplaces, specifically Amazon UK and Amazon US. The primary objectives were:

  • Increase brand visibility in international markets.
  • Drive sales growth through optimised marketplace strategies.
  • Compliance with marketplace regulations and logistics.
  • Improve conversion rates through enhanced product listings and advertising.

The Solution

We designed a comprehensive marketplace strategy to support Graham’s Natural’s international expansion. Through in-depth market research, our team identified key competitors and demand trends, ensuring a data-driven approach to marketplace onboarding. We optimised Amazon UK and Amazon US storefronts with high-quality product listings, engaging imagery, and compelling descriptions tailored to each market.

To drive growth, we implemented a targeted PPC advertising strategy, leveraging sponsored brand ads to increase awareness and applying data-driven bid adjustments to enhance performance and reduce acquisition costs. Additionally, we’ve collaborated closely with logistics providers to manage FBA replenishment, guided by internal our forecasting. To strengthen brand credibility, we launched a review generation strategy, increasing customer feedback and enhancing product reputation.

19%
Conversion Rates Across All Platforms

Launched On To Amazon UK & US

Secured Top Seller Status

22%
Increase in Page Views Over 30 Days

The Results

Through strategic execution, Graham’s Natural achieved significant growth across digital marketplaces, with measurable success:

  • Successfully launched their product range onto Amazon UK and US with several products reaching top seller status.
  • Optimised product listings and advertising efforts led to 19% conversion rates across all platforms.
  • The brand secured top seller status in key product categories & 22% increase in page views over a 30-day period.
  • Leveraged the Vine program and review generation efforts to boost positive reviews and customer trust, while increasing repeat purchases with the subscribe and save program.
  • Removed 3rd party sellers in the UK and have built a strategy to offer exclusive products to differentiate our offering from 3rd parties in USA.

Services Delivered

Digital Marketplace Integration

Digital Advertising and Audience Targeting

Launched Review Generation Strategy

SEO and Content Strategy

WHAT THEY SAY

Excited for the future

“Quote from Graham’s Natural.”

GEOFF & SHANNON GRAHAM, GRAHAM’S NATURAL
Lights 4 Fun

Lights 4 Fun

8.6MOrganic Impressions

Shine Drinks

Shine Drinks

400%Year-on-Year Sales Growth

Let’s work together